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SUNPN AI Video People Counter: What It Is and How It Is Deployed in Canadian Malls

1. What Is an AI Video People Counter and How Is It Deployed in Canadian Malls?

An AI Video People Counter is a ceiling-mounted sensing device used to count the number of customers who pass through a specific entrance or exit. What makes it special is the use of two lenses — a "binocular" or dual-lens design — that mimics the parallax of human eyes to obtain depth information. SUNPN has deployed this type of device in a shopping mall in Canada, using the model SP-AJSSM-E66.
These people counting cameras are mounted on the ceiling above each mall entrance and exit to continuously count customers entering and leaving. The data is transmitted over a communication link to the management cloud platform, where administrators can view the current number of people on site and the foot traffic trend at any time.

Why Choose Ceiling Mounting?

The area above an entrance or exit is usually free of obstructions. A ceiling-mounted perspective fully covers the horizontal span of the doorway, so the device looks downward and pedestrians pass beneath the lens with a clear counting path. This is the standard deployment method in shopping mall scenarios, where entrances are wide and need full coverage from a single vantage point.

SUNPN AI Video People Counter-Ceiling mount

 

2. How Does the SUNPN AI Video People Counter Hardware Work?

The core of the SUNPN AI Video People Counter is 3D stereo counting combined with AI recognition. The images captured by the two lenses are processed by algorithms to determine whether a person is entering or leaving, and to distinguish the basic attributes of each customer.

2.1 Ceiling Mounting and Recognition Width

The SP-AJSSM-E66 uses ceiling mounting and has external dimensions of 135 × 62 × 38 mm. Its recognition width covers 0.5 meters to 8 meters, which suits the horizontal span of most entrances and exits. The recommended installation height is between 1.8 meters and 10 meters. If the mounting height falls outside this range, a special installation lens solution is required.

2.2 Power Supply and Communication

For power supply, the device supports Power over Ethernet (PoE) and a wide 9–60 V input range, so it can be powered directly through the network cable during wiring. Communication interfaces include RJ45, Wi-Fi, 4G, and RS485, allowing the people counting camera to adapt to different network environments.

SUNPN AI Video People Counter-Equipment parameters

 

3. What Features Does the SUNPN People Counting Management Cloud Platform Offer?

Once foot traffic data is uploaded to the cloud platform, administrators can view it on both computers and mobile phones. The platform turns raw counting data into actionable insight for store managers and mall operators.

3.1 PC-Side Features

The PC side provides a foot traffic overview showing total entries and exits, average peak-hour traffic, the current number of people on site, and the traffic trend curve. A period traffic heat map reflects which times of day are busiest. Daily traffic trends and distributions give entry–exit comparisons and detailed breakdowns, and the traffic distribution for each period is presented in a bar chart. A store traffic query also lets you search entry and exit counts by location and date.

3.2 Mobile-Side Features

The mobile side offers a traffic brief showing the day's foot traffic, year-over-year and month-over-month changes, and foot traffic pull. Traffic period analysis, period-over-period analysis (this week versus last week), and entrance–exit comparison help you quickly judge changes. Traffic trends, the growth rate over the past 12 months, and ranking analysis — showing the foot traffic share of entrances, stores, and floors — give a clear view of operating performance at a glance.

SUNPN AI Video People Counter-Software Functions
SUNPN AI Video People Counter-Software Functions
SUNPN AI Video People Counter-Software Functions
SUNPN AI Video People Counter-View on mobile
SUNPN AI Video People Counter-View on mobile

 

4. What Can Gender and Age Data From the People Counter Be Used For?

The device is equipped with built-in AI algorithms. While counting foot traffic, it can also recognize the gender and age of customers. When these attribute data are overlaid on the traffic curve, administrators can see which types of people dominate during different times of day.

How Attribute Data Helps With Decision-Making

Combining this information to optimize business strategy — for example, adjusting product displays or staff scheduling — is a common practice in data analysis. This article only explains the principles behind the technology and makes no claims about the effectiveness of any specific business outcome.

SUNPN AI Video People Counter-Application effect

 

5. Frequently Asked Questions About the SUNPN AI Video People Counter

Q1: What is the accuracy rate of the AI Video People Counter?
Under standardized installation conditions, the SP-AJSSM-E66 achieves a counting accuracy rate higher than 98%. Accuracy can be affected by installation height, lighting conditions, and crowd density.
Q2: Can I view cloud platform data on my phone?
Yes. The mobile side provides foot traffic briefs, period analysis, period-over-period analysis, entrance–exit comparison, traffic trends, and ranking analysis. You can stay informed about foot traffic even when you are away from the site.
Q3: What kind of entrances does the 0.5 m to 8 m recognition width cover?
This range covers everything from narrow side doors to wider mall main entrances. In most scenarios, no additional configuration is needed. If an entrance is wider than 8 meters, adjust the installation position or adopt a multi-device solution.

SUNPN AI Video People Counter-Installation location

 

6. Conclusion

The SUNPN AI Video People Counter combines dual-lens 3D stereo counting with AI recognition to deliver accurate, real-time foot traffic data for shopping malls and retail environments. With ceiling-mounted deployment, flexible power and communication options, and a feature-rich management cloud platform, it gives store managers the visibility they need to understand customer flow and make informed operating decisions. From tracking entry and exit counts to analyzing gender and age attributes, the system turns customer movement into data you can act on.

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